Yvonne
Providing superior fertility care to our patients requires extensive efforts in coordination, scheduling, staffing, the addressing of financial issues and billing matters, and problem resolution, which must all be done in an effective and efficient manner to ensure good outcomes. With greater than 20 years of experience in a managerial position in the medical field, Yvonne is our Director of Operations, overseeing every aspect of the day-in and day-out operations of our Center. A veteran to the medical field with vast experience in personalized white-glove patient care, medical billing, and staff and mult-physician practice management and administration, Yvonne is attentive, well-organized and thorough and, above all, pleasant and compassionate, with a pro-patient approach which is unmatched. With proven and resourceful administrative skills, Yvonne will constantly aim to make your experience at our Center stress-free, simple, and pleasant from start to finish.
You may contact Yvonne to address any issue requiring resolution in person (by appointment) or over the phone, or by e-mailing her directly:
- Tel: 866.998.8225 (toll free), or 818.907.1571
- E-mail: [email protected]
Our Front Office Assistant -
Vanessa & Beatrice
The most recent addition to our growing family, Beatrice serves as a front office receptionist and will be one of the first friendly faces you meet when you walk into our Center. Beatrice helps run our front office and does so with efficiency and with dedication to patient convenience and care, and always with a bright smile. She handles scheduling, reception and payment information. Beatrice is also an excellent phlebotomist and will help with basic clinical care as well, including medication prescription and patient instructions.
Now a veteran front office administrator at our Center, Vanessa has extensive front experience in the medical office setting, and will be the first friendly face you see when you walk into our Center. Vanessa runs our front office efficiently and with great enthusiasm. She is in charge of scheduling, reception and payment information. Vanessa will be taking your phone calls, making your appointments and welcoming you as you walk in our doors with her beautiful smile!
Our Billing Department -
Cindy & Julie
At CCRH, we understand that fertility treatments can be costly, and emotionally exhausting. We are also well aware that often very little if any insurance coverage and reimbursement is available for fertility testing and treatments for most patients. In addition to developing special affordable, low-cost programs that can reduce the financial burden and help you achieve your pregnancy in a less stressful manner, our medical billing department offers patients billing of any and all office visits and procedures at no additional charge.
With over 20 years of experience, Cindy and Julie, our medical billers work tirelessly on behalf of each patient in an attempt to obtain insurance payment for every visit and procedure. All billing is done electronically in house in an expeditious and efficient manner, with special care placed at correct coding to obtain maximal reimbursement in minimal time. Claims which require special authorization from insurance companies are addressed aggressively and any requested supporting paperwork (including medical records and medical necessity letters) is forwarded to the patient’s insurance company, with the patient’s approval, in a timely fashion. Recognizing the unfortunate integral role finances often play in receiving fertility care, our team of professionals strives to reduce financial stress, allowing patients to concentrate on optimizing their reproductive care instead.
Our billing department can be reached directly by telephone (866.998.8225 toll free, or 818.907.1571, or 310.998.5705).
Erica
Erica is our veteran IVF nurse and egg donation/surrogacy coordinator, with over 15 years of experience in reproductive healthcare under her belt. She is a certified medical assistant who handles all aspects of nursing care at our facility including cycle coordination, prescriptions, medication administration, injection instructions, blood drawing, sperm preparation, consents, and all patient inquiries. In addition, Erica serves as an important assistant to all office-based minimally invasive procedures performed at our Center. A positive attitude towards her patients and excellent work ethics make Erica an invaluable asset to our Center; plus patients really really like her. Erica can be reached directly by telephone (866.998.8225 toll free, or 818.907.1571) or by e-mail: [email protected]
Egg donation and gestational surrogacy are fertility treatments known as third-party reproduction. In third-party reproduction, patients or couples use another woman’s eggs and/or another woman’s uterus to conceive a child. As can be imagined, the process can be exceedingly complex, requiring an extensive coordination effort between multiple parties in order to achieve a successful outcome. For example, a typical egg donation cycle would require a complex network of communication between the ART center, the egg donation agency, the recipient individual/couples (intended parents), the egg donor, a genetic counselor, a psychologist, and a legal team. To complicate the matter further, specific FDA regulations and ASRM guidelines are imposed, which require extensive testing and screening of the various parties before the cycle can be performed, to help ensure a safe outcome. Poorly orchestrated, the process can be exceptionally stressful and may fail.
Our egg donation and surrogacy coordinator is Erica Lares. Erica is a certified medical assistant with over 15 years experience as a reproductive nurse. In addition to her vast experience in helping IVF patients, Erica coordinates all egg donation and surrogacy cycles at our Center with support from her nursing colleagues. She is always accessible to patients, extremely knowledgeable, confident, and most importantly caring. Every case is handled with professionalism and a real drive to achieve success for the intended parent(s). Erica’s intimate involvement in every egg donation and surrogacy cycle at our Center has led her to have meaningful strong bonds to her patients, who rely on her expertise to get them through even the most trying times. A true asset to CCRH, Erica is a vital member of our fertility team playing an integral role in our successful egg donation and surrogacy program.
Erica can be reached directly by telephone (866.998.8225 toll-free, or 818.907.1571, or 310.998.5705) or by e-mail: [email protected]
Gabriela
Gabby is an exceptional IVF nurse with several years of experience. She is certified both as a medical assistant and a licensed phlebotomist. Gabby coordinates IVF cycles, assists in coordinating egg donation/surrogacy cycles, and is involved in all other aspects of reproductive nursing care including prescriptions, medication administration, injection instructions, blood drawing, sperm preparation, consents, and patient inquiries. In addition, Gabby serves as an assistant to all office-based minimally invasive procedures performed at CCRH. Gabby is highly professional and particularly dedicated to her patients. Her friendly and calm demeanor is always appreciated by her patients, who really really like her. Gabby can be reached directly by telephone (866.998.8225 toll free, or 818.907.1571) or by e-mail: [email protected]
Baylee
Baylee is the latest addition to our IVF nursing staff. She is an experienced, mature, and skilled professional who has embraced the field of reproductive endocrinology and infertility with open arms. She is certified as a medical assistant, and is a licensed phlebotomist, and is current on her basic life support certification. Baylee coordinates IVF cycles and is involved in all aspects of reproductive nursing care including prescriptions, medication administration, injection instructions, blood drawing, sperm preparation, consents, and patient inquiries. In addition, Baylee serves as an assistant to all office-based minimally invasive procedures performed at CCRH. Baylee’s thoroughness and attention to detail as well her positive attitude are always appreciated by her patients, who really really like her. Baylee can be reached directly by telephone (866.998.8225 toll free, or 818.907.1571) or by e-mail: [email protected]
Becky
Becky the latest addition to our IVF nursing staff. She is attentive to detail, professional and always with a kind and supportive attitude. She is certified as a medical assistant and a licensed phlebotomist. She coordinates IVF cycles and is involved in all aspects of reproductive nursing care including prescriptions, medication administration, injection instructions, blood drawing, consents, and patient inquiries. In addition, Becky serves as an assistant to all office-based minimally invasive procedures performed at CCRH. Becky's caring and soft demeanor is always appreciated by her patients, *who really really like her.* who really really like her. Becky can be reached directly by telephone (866.998.8225 toll free, or 818.907.1571) or by e-mail: [email protected]
Our nursing staff is always available to you by phone or e-mail:
Tel: 866.998.8225 (toll free), or 818.907.1571, or 310.998.5705
E-mail: [email protected]
